Legal
Legal Information
The legal documents governing your use of Interior Designer In Your Pocket.
Legal
Terms & Conditions
Last updated: 13 September 2026
Please note: These Terms & Conditions are intended for your interior design advice subscription service. They should be reviewed by an Irish solicitor before you launch.
1. About the Service
Interior Designer In Your Pocket provides a personal interior design advice service delivered by a qualified interior designer.
The service allows customers to receive personalised interior design guidance, ask questions about their home and share photographs of their space for design feedback.
Customer conversations take place through WhatsApp unless otherwise stated.
2. The Designer
The service is provided by Fiona Bichard, a qualified interior designer with a degree in interior design.
The service is based on professional interior design knowledge, experience and individual judgement. It is not an automated interior design chatbot or an AI-only service.
3. What Your Subscription Includes
The monthly subscription currently includes:
- Personal interior design advice
- Questions about furniture and room layouts
- Advice about colours and finishes
- Guidance relating to styling and decor
- Feedback on photographs supplied by the customer
- Personal communication through WhatsApp
The service does not include architectural services, structural engineering, building control advice, electrical or plumbing advice, quantity surveying, construction management or any other specialist professional service unless expressly agreed in writing.
4. Price
The subscription price is €36.99 per month unless another price is clearly stated at the time of purchase.
Any applicable taxes, including VAT where applicable, will be handled in accordance with applicable law.
5. Recurring Subscription
The service operates as a recurring monthly subscription. Your subscription will renew each month unless you cancel it in accordance with these Terms.
Before purchasing, the subscription price, renewal arrangements and cancellation process will be clearly presented to you.
6. Cancellation
You may cancel your subscription at any time. Your cancellation will prevent future subscription charges after the applicable cancellation point.
Nothing in these Terms removes or limits any statutory consumer rights you may have under Irish or European law.
7. 14-Day Withdrawal Right
If you purchase the service online, you may have a statutory 14-day right to withdraw from the contract, subject to the exceptions and conditions provided by applicable consumer law.
If you expressly request that the service begins during the withdrawal period, applicable law may allow us to charge for services supplied before you exercise your withdrawal right.
Where applicable, information about how to exercise your withdrawal right will be provided during the purchase process.
8. Customer Responsibilities
Customers are responsible for providing accurate information about their space, preferences and requirements.
You should not rely on interior design advice as a substitute for specialist professional advice where a matter involves structural safety, electrical work, plumbing, fire safety, building regulations or another regulated area.
9. Design Recommendations
Interior design recommendations are provided based on the information and photographs supplied by the customer.
The customer remains responsible for checking measurements, product specifications, availability, suitability and installation requirements before purchasing or installing products.
10. Photographs and Customer Content
You may send photographs, measurements and other information about your home through WhatsApp.
You confirm that you have the right to provide any photographs or other material you send to us.
We will handle this information in accordance with our Privacy Policy.
11. Intellectual Property
Unless otherwise agreed, the design concepts, written advice, recommendations and other materials provided as part of the service remain the intellectual property of Interior Designer In Your Pocket to the extent permitted by law.
Customers may use advice supplied to them for their own personal home and project.
12. Availability and Response Times
WhatsApp messaging is used as the communication channel for the service. Messages will be answered as soon as reasonably possible during normal working hours.
The service does not guarantee an immediate response or 24-hour availability.
13. Service Changes
We may make reasonable changes to the service where necessary. We will not remove the main benefit of the service without appropriate notice.
14. Complaints
If you are unhappy with the service, please contact us first so that we can try to resolve the issue.
15. Consumer Rights
Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted.
16. Governing Law
These Terms are governed by the laws of Ireland, subject to any mandatory consumer protection rights that apply to you.
Your Privacy
Privacy Policy
Last updated: 13 September 2026
1. Who We Are
This Privacy Policy explains how Interior Designer In Your Pocket, operated by Fiona Bichard, collects and uses personal information when you visit our website or use our interior design service.
2. Information We Collect
Depending on how you use our service, we may collect:
- Your name
- Your email address
- Your telephone or WhatsApp number
- Subscription and payment information
- Messages you send to us
- Photographs of your home that you choose to send
- Information about your interior design preferences
- Information you provide when contacting us
- Technical information about how you use our website
3. How We Use Your Information
We use your information to:
- Provide the interior design service
- Respond to your questions
- Review photographs and information you send
- Manage your subscription
- Process payments
- Communicate with you about your service
- Handle customer support and complaints
- Maintain and improve our website and service
- Meet our legal and accounting obligations
4. WhatsApp
Our service uses WhatsApp for customer communication. When you choose to use WhatsApp, your communications are processed through WhatsApp and are subject to WhatsApp's applicable terms and privacy policies.
You should avoid sending sensitive personal information that is not necessary for your interior design enquiry.
5. Photographs of Your Home
Customers may voluntarily send photographs of their homes so that personalised interior design advice can be provided.
We use these photographs only for purposes connected with providing the service, customer support and related business administration, unless we obtain your permission to use them for another purpose.
6. Payment Information
Payments are processed through our payment provider, Stripe.
We do not intentionally store complete payment card details on our own systems. Payment information is handled by the payment provider in accordance with its own privacy and security practices.
7. Legal Basis
Depending on the circumstances, we process personal information because it is necessary to provide the service you have requested, to comply with legal obligations, because of our legitimate interests, or where you have provided consent.
8. Who We Share Information With
We may share personal information with service providers that help us operate the business, such as:
- Payment providers
- Website and hosting providers
- WhatsApp / Meta where applicable
- Professional advisers
- IT and technical service providers
- Authorities where we are legally required to do so
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing the service, resolving disputes and meeting legal, accounting and tax obligations.
Specific retention periods may vary depending on the type of information and the reason it is being retained.
10. Your Rights
Depending on the circumstances, you may have rights under data protection law including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request restriction of processing
- Object to certain processing
- Request portability of certain information
- Withdraw consent where processing is based on consent
11. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no online service or method of transmission can be guaranteed to be completely secure.
12. International Transfers
Some of our service providers may process information outside the European Economic Area. Where this occurs, we will use appropriate safeguards where required by applicable data protection law.
13. Contact
If you have a question about your personal information or this Privacy Policy, contact:
14. Complaints
You can contact us first if you have concerns about how your personal information is being handled.
You also have the right to contact the Irish Data Protection Commission if you believe your data protection rights have been infringed.